OPA - Questionnaire to Installers

1.	Do you have experience installing small renewable energy projects in Ontario or other jurisdictions? Can you provide a list of past customers who would be willing to provide references?
	We have 12 years of experience in Ontario. References available upon request.
2.	Are your installers qualified to install the project? Do they meet all necessary safety regulations, licensing and certification requirements?
	Yes
3.	Are you registered with the Better Business Bureau (http://www.bbb.org/canada)?
	No
4.	Do you provide warranties on your labour and products?
	Yes, we provide 3 years for any workmanship issues and 1 year for all other issues.
5.	In addition to the installation, what other services do you provide? What are the costs of these services?
	See web site www.altpowerinternational.com for all services.
6.	Will you assess my property to ensure that the system is installed at an optimal location? For example, will you ensure that my site has appropriate wind for a micro‐wind turbine?
	Yes, a site visit is included
7.	Will you order all the required equipment for the project? What is the full cost of the installation?
	Yes, see official quote for pricing.
8.	What are the ongoing operating maintenance costs I can expect and who will be responsible for them?
	This is on the official quote. Small systems ≤10kW do not have Operating and Maintenance contracts. Discuss with your sales person if interested.
9.	Will you arrange for all necessary approvals and permits? This includes: building permits authorization to connect from the Electrical Safety Authority renewable energy approval, if required.
	Yes, to all of the above
10.	Will you work with my local distribution company to arrange for connection to the grid? This includes: Preparing the connection configuration diagrams ‐ Yes Arranging for payment of the connection costs ‐ As per quote Helping prepare the connection agreement with the local distribution company - Yes Arranging for installation and testing of the meter ‐ LDC installs meter
	See answer as the end of each question
11.	Will you provide any ongoing servicing or maintenance of the installed equipment?
	See previous question on Operating and Maintenance.
12.	For Solar PV projects, will you provide written confirmation of the activities contributing to the domestic content level required by the microFIT rules and contract?
	Yes

 

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